22Bet customer care

Discovering something new is always interesting. However, before you master this or that skill perfectly, you need to find answers to many questions that arise along the way. Betting on sports events has not become an exception to the rule. Therefore, many bettors using the 22Bet website may have various questions that require answers. The round-the-clock 22Bet customer care service will help solve the problems that arise during the game. Here we will tell you how you can contact the bookmaker’s managers and get qualified help as soon as possible.

22Bet customer care support: tasks

• First, let’s find out exactly what tasks 22Bet customer care support solves. So, professional employees of the company help users when they have difficulties related to:
• Registration and verification or deletion of an account on the site.
• E-mail confirmation and phone number activation.
• By making a deposit and cashing out the funds won.
• The functionality of the site.
• Restoring access to the account in case of loss of authorization data.
• Conclusion and calculation of the placed bet.
• Participation in promotions, tournaments and sweepstakes.
• Receiving and wagering bonuses.

Before contacting the managers of the betting counter, we recommend going to the FAQ section, where answers to the most common questions that users have are collected. This section is located at the bottom of the site page.

If you cannot fix the problem without the support service, you need to contact a qualified employee using live chat or e-mail. Note that the company does not yet provide the opportunity to communicate with operators by phone. There are no contact phones on the platform and not a single mention of such an option. Also, there is no way to interact with agents through social networks and messengers.

22Bet customer care: online chat

When players need to get the fastest possible consultation, they should send a message via an online chat designed for 22Bet customer care. It is available on desktop computers, mobile devices and is always in the lower right corner of the site page or the side menu. Bettors don’t even need to register on the platform to start communicating with an agent. Just click on the rectangle labeled “Ask a question“, after which a window will open for entering a message.

Users can send not only text but also attach a file, for example, a screenshot of the problem. Support operators work 24/7. As a result, the response to the request will be displayed in the same window within 1-5 minutes (the time depends on the workload of consultants and the complexity of the request). Another important advantage of the online chat functionality is its multilingualism since managers are fluent in English and several other languages.

The company values its reputation and is sensitive to all issues, as a satisfied player is a key to its success. Thus, all disputable situations are always resolved. Numerous positive reviews about the activities of the bookmaker evidence this.

22Bet customer care: e-mail

The second classic option, designed for 22Bet customer care, is e-mail. This method is suitable for those who prefer to take their time when creating a detailed letter with their request. Composing and sending a message may take longer, but it will allow you to put your thoughts in order and choose the right words.

All current mailbox addresses are located in the “Contacts” section, fixed at the bottom of the site page. For example, you can write a letter to one of the following departments:

• Technical Support – support@22bet.com.
• Security – security@22bet.com.
• Privacy Policy Officer – policy@22bet.com.
• Complaints and suggestions – complaints@22bet.com.
• Questions about payments – processing@22bet.com.

You can use the feedback form if you do not know which department you should contact to solve the problem. It is necessary to fill in the fields “Name“, “E-mail” and state the essence of the appeal, refraining from emotional assessments. Before sending a message, you must pass a captcha check. Then your question will be forwarded to the right person.

Remember that you should immediately respond to the application after applying. Feedback can work both within a few minutes and hours (it all depends on the workload of employees and the complexity of the issue). On average, the consultation will be provided within 1 hour.

Another way to find a way out of a difficult situation is to request the administrator directly. The corresponding form is located in the personal account in the “Request to the administrator” tab. Send your request, and in the near future, the answer will come to your e-mail address specified during account registration. You first need to log in to your personal account to use this feature. If there is no account, we recommend registering using the promo link posted in article 22Bet Promo Code to activate the welcome bonus for the first deposit.

Summing up, it is worth saying that the 22Bet customer care support is open to both visitors and account holders. Thus, communication with the site’s representatives is not limited by anything. Professional managers are always ready to help newcomers improve the gaming experience and create a basis for long-term mutual trust.